Learning Specialist

Responsibilities:

• Consult with internal stakeholders and subject matter experts to analyze learning needs, define learning outcomes, and align on instructional strategy.
• Design and develop instructional content and performance support materials, including eLearning, Virtual Instructor-Led Training/ Instructor-Led Training (VILT/ILT) materials, microlearning, toolkits, job aids, infographics, and videos.
• Deliver live virtual and in-person learning sessions using platforms such as Zoom, Microsoft Teams, and other learning technologies.
• Ensure high-quality learner engagement and satisfaction by employing best practices in adult learning theory, instructional design, and facilitation.
• Conduct pre-, mid-, and post-session communications and learning reinforcements for virtual and instructor-led sessions.
• Evaluate learning effectiveness using performance metrics, feedback mechanisms, and post-training assessments to refi...