Learning Specialist

About the Role

The S&S Learning Specialist acts as a Subject Matter Expert (SME) in designing, developing, and delivering tailored learning solutions for the Sales and Service division.

This role is crucial for building and enhancing the capabilities of S&S teams, including those operating offshore, by ensuring that learning content is accurate, engaging, and directly supports the achievement of departmental and business objectives. You'll be at the heart of building capability across our S&S teams, including our offshore operations.

Position Accountabilities

• Acting as an SME in the development of bespoke learning requirements for Sales and Service teams, ensuring content is accurate and relevant
• Designing, developing and updating engaging learning materials including training manuals, presentations, e-learning modules and job aids in collaboration with business SMEs
• Delivering high-qual...