Job Description
Job Description
What is this opportunity?
- This role will deliver and innovate comprehensive training programs that equip and empower new assistants/associates to master their roles through dynamic, multi-format training solutions that drive efficiency, client service and team contribution, with emphasis on virtual accessibility and long-term success through coaching and behavioral support.
Key Responsibilities
Program Leadership
- Own and innovate the Admin/Associate Fundamentals virtual training program, including innovation, delivery, and resource creation
- Support the Intro to Branches - New to Head Office Program
- Support the annual WM Intern Essentials Program
- Maintain the New to DS online course content with current, relevant curriculum
Training Delivery & Support
- Deliver robust orientation and process training across virtual and in-person formats
Ready to Apply?
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