Learning & Development Lead

About Lucidya

Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.

Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.

Why This Role Matters

Lucidya is at a stage where talent density matters more than ever. We’ve hired strong people. Now we need to develop them intentionally.

We operate in a high-growth, high-pressure startup environment. Things move quickly. Priorities shift. Leaders are stretched. Without structure, development becomes reactive instead of strategic.

This ro...