Job Description

We’re looking for a Learning Designer to lead the end-to-end learning agenda across our retail network.

Reporting to the Head of Workforce Planning & Central Operations, this role leads one direct report and owns the strategy and execution of learning across store operations, leadership capability, product knowledge and induction, ensuring our teams are set up to perform and grow.

This is a highly visible role that partners closely with Store Operations leaders to uplift capability at scale and drive performance outcomes.

What You’ll Be Responsible For

Learning Strategy & Design

  • Lead and deliver learning across Store Operations, leadership and product
  • Design practical, scalable solutions (digital, face-to-face, blended)
  • Create clear, engaging content aligned to SOPs

Stakeholder Management & Engagement

  • Partner with Regional and Store leaders to iden...

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