Learning and Development Manager

Description
Here are some of the responsibilities of an L&D manager:
Training program design

Create learning strategies, design training programs, and assess their effectiveness 

Training delivery

Initiate, coordinate, and deliver training programs, and follow up with participants 

Training needs analysis

Identify training needs through brainstorming sessions, employee requests, and guest feedback 

Training program evaluation

Monitor training attendance and enrollment, and assess the transfer of learning to operations 

Training program alignment

Ensure training programs are aligned with the hotel's operations strategy 

Training program implementation

Implement and maintain training checklists, and ensure training is consistently delivered 

Training program support

Provide coaching and guidance to trainers and leaders, and support new hires 

Training program partnerships

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