Learning and Development Manager

BROAD FUNCTION

Primary

• Responsible in identifying, creating, assessing and implementing training needs/programs within the organization to enhance employees skills, productivity and quality of work. Secondary
• Responsible in hospitality/operations audit in branches.

II. KEY RESULT AREAS

• Develops training plan/methods based on Training Needs Analysis (TNA)
• Conducts orientation sessions for new employees
• Create training materials; multi visual aids and presentations
• Prepares and implements training budget
• Conducts/arranges applicable trainings/seminars/workshops to the employees in accordance to the training policy of the company and tracks participants training record
• Resolves any specific problems and tailor training programs as necessary
• Stays updated on training trends to ensure the organization’s training initiatives are aligned with business goals and...