Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
Leadership & Strategy
Lead and develop the Learning Delivery and Content Development teams for ITSS Level 1 and Level 2
Define and execute departmental L&D strategy, aligning with ITSS operational goals and KPIs
Manage budget, resource allocation, and vendor partnerships for training solutions
Training Delivery
Oversee end-to-end delivery of training programs:
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