Job Description
Join LEAP as a Client Success Specialist, helping law firms fully utilize our AI-enabled solutions. Support clients from onboarding through to successful adoption, maximizing the efficiency of their workflows.
In this client-focused role, you will foster relationships with legal professionals, providing tailored training and insights that drive engagement with our AI tools. As part of a passionate team, you’ll contribute to the continuous improvement of our offerings while being based in a hybrid work model from our Toronto location.
Key Responsibilities:
• Guide clients through the adoption of LEAP’s AI solutions
• Conduct impactful training sessions for legal professionals
• Monitor usage trends and identify areas for improvement
• Clarify technology use to bolster client confidence
• Collaborate with internal teams to enhance training materials
Requirements:
• 3+ years in a SaaS customer success or training role
• Strong presentation and communication c...
In this client-focused role, you will foster relationships with legal professionals, providing tailored training and insights that drive engagement with our AI tools. As part of a passionate team, you’ll contribute to the continuous improvement of our offerings while being based in a hybrid work model from our Toronto location.
Key Responsibilities:
• Guide clients through the adoption of LEAP’s AI solutions
• Conduct impactful training sessions for legal professionals
• Monitor usage trends and identify areas for improvement
• Clarify technology use to bolster client confidence
• Collaborate with internal teams to enhance training materials
Requirements:
• 3+ years in a SaaS customer success or training role
• Strong presentation and communication c...
Ready to Apply?
Take the next step in your AI career. Submit your application to LEAP Legal Software Pty today.
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