Job Description
Join Okta in Toronto, ON, as a Senior Technical Account Manager. Lead a skilled team to provide strategic identity solutions within a hybrid work environment.
This leadership position at Okta demands a proactive approach to technical account management. You will be responsible for raising the technical maturity of our team and ensuring exceptional customer satisfaction. Foster collaboration across departments to enhance security measures, addressing both customer needs and operational excellence.
Key Responsibilities:
• Mentor and develop a high-skilled Technical Account Manager team
• Establish performance goals and provide ongoing constructive feedback
• Partner with department leaders to prioritize customer-first thinking
• Drive the execution plan for Technical Account Manager strategies
• Create processes aimed at effectively driving customer success
Requirements:
• 5-10+ years’ experience in technical account management
• Bachelor’s degree in a techn...
This leadership position at Okta demands a proactive approach to technical account management. You will be responsible for raising the technical maturity of our team and ensuring exceptional customer satisfaction. Foster collaboration across departments to enhance security measures, addressing both customer needs and operational excellence.
Key Responsibilities:
• Mentor and develop a high-skilled Technical Account Manager team
• Establish performance goals and provide ongoing constructive feedback
• Partner with department leaders to prioritize customer-first thinking
• Drive the execution plan for Technical Account Manager strategies
• Create processes aimed at effectively driving customer success
Requirements:
• 5-10+ years’ experience in technical account management
• Bachelor’s degree in a techn...
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