Leader Candidate, Rakuten Travel Experiences Customer Support - Travel Experiences Business Office, Travel & Mobility Business

Description

Department Overview

Rakuten Travel Experiences is an online booking service specializing in activities and experiences. Since its launch in December 2021, it has offered a wide range of activities both domestically and internationally, including theme park tickets, unique experiences, and classic popular activities. This business aims to create travel excitement through experiences.

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Why We Hire

In recent years, traveler's needs have significantly shifted from things to experiences, with experiential tourism – seeking unique local activities – gaining global attention. Especially after the pandemic, domestic travel demand has steadily recovered, and with the full-scale resumption of inbound tourism (international visitors to Japan), the experiential tourism market is entering an unprecedented period of growth.

Amidst this favorable environment, Rakuten Travel Experienc...