Job Description

Ubiquity in the Philippines is seeking a Supervisor, Workforce Management to lead Real Time Analysts, coach and orient new RTAs, and drive staffing decisions to meet service levels.

You will analyze intraday staffing, coordinate with operations, and review trends to optimize performance. The role requires 1–5 years in workforce in a BPO, strong Excel skills, and flexible shifts including graveyard.

Join a people-centric culture and grow your career with Ubiquity.

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