Job Description
Role Overview: As a Lead Voice Engineer, you will be responsible for leading and optimizing mission-critical voice infrastructure systems. You will guide the Enterprise Voice Engineer team in deploying advanced voice technologies and will collaborate across technical, application, and business teams to ensure high-quality voice solutions that align with organizational goals.
Responsibilities:
- Voice Infrastructure Leadership:
- Lead deployment and support for voice infrastructure processes and technologies.
- Oversee upgrades of voice routers, analog gateways, and Cisco Unified Communication servers.
- Resolve complex functionality issues related to voice application data, security, and system configurations, offering expert-level oversight.
- Voice Administration:
- Direct installation, configuration, and management of voice infrastructure.
- Implement advanced b...
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