Job Description

Job Description

Job Overview

This position requires you to be responsible for facilitating classroom/virtual training programs, developing content, focusing on skills development for the front level associates of the organization. Leading and managing intervention-based learning.

Roles & Responsibilities:

The job responsibilities entail:

  • Work on soft skill training program for various Business Units in the organization, in consultation with the department heads, including the assessment / evaluation methods
  • Partner with Business units to outline deliverables, expectations, and risks, to include specific training needs for them
  • Assesses training and development needs through training need identification through various resources available
  • Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum training effectiveness
  • Define ROI on ev...

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