Job Description

What success looks like in this role:

  • Proven experience in a technical support environment performing fault investigation, triaging, and resolution

  • Experience with desktop support, server support, hardware, network and software installation and troubleshooting

  • O365 experience is essential. Software and Hardware diagnostic skills and building/upgrading PC’s.

  • Experience with supporting a corporate Windows and Linux environment

  • Active Directory (users, mailbox management )

  • Office 365, Outlook, exchange, and other critical business application support Standalone Support

  • Printing (installation, deployment, configuration, disposals)

  • Complex Software installation and troubleshooting

  • Network (triaging, fault diagnostic, root cause analysis)

  • Software and Hardware diagnostic skills and building/upgrading PC's

  • Provide support fo...

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