Lead Software Engineer - Test

At Freshworks, quality isn’t a checkpoint—it’s part of our engineering DNA. As a Lead Software Engineer in Test, you’ll be the technical owner of automation strategy and test architecture for products used by thousands every day. You’ll work at the intersection of code, tooling, performance, and product confidence—ensuring we ship fast without breaking things.

If you think like a developer, test like a user, and automate like an architect—this role is built for you.

Responsibilities

• Own and evolve the entire testing lifecycle—strategy, tools, coverage, and automation ROI.
• Build scalable automation frameworks for UI, API, and microservices.
• Define quality gates across SDLC and drive shift-left testing practices.
• Lead performance, non-functional, and cross-browser testing initiatives.
• Partner with Dev and DevOps teams to integrate automation into CI/CD pip...