Lead Server

We are seeking an experienced and professional Lead Server to join our upscale dining establishment in Dubai United Arab Emirates. As a Lead Server you will be responsible for overseeing the dining room operations ensuring exceptional customer service and leading a team of servers to deliver an outstanding dining experience.

• Supervise and coordinate the activities of the serving team during each shift
• Ensure compliance with food safety regulations and maintain high standards of cleanliness
• Train and mentor new servers providing guidance on service techniques and restaurant policies
• Resolve customer complaints and address any issues that arise during service
• Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery
• Manage reservations and seating arrangements to optimize dining room capacity
• Conduct pre-shift meetings to brief staff on daily specials events and any changes in procedures...