Job Description

**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.**

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

Responsible for turning ambiguous business needs into actionable requirements that development teams can build to. Partners across research, design, and analytics to validate customer problems, defines target-state journeys across Manage, Support, and Learn, and ensures acceptance criteria are met before initiatives are declared complete. Drives requirement clarity, journey coherence, and measurable customer outcomes across the digital portfolio.

**What you'll do**

**Business Requirements Definition:** Translates business requests, executive intent, and customer research into problem statements, persona...

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