Lead Process Engineer

Empowering Africa's tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The purpose of this job is to realise business change and performance optimisation through facilitating the process of developing suitable customer owned business operating models, facilitate people change and administer applicable service and/or operating level agreements.

Job Description

Key Responsibilities

Business Operating Model development :

• Through liaison with key stakeholders such as Process Architects, Core Leads, Owners and in collaboration with the Process Management Team assess areas where non-optimal performance exist in order to pr...