Job Description
Description
Overview of role:
This position is primarily responsible for end-to-end systems and application within the Citrix infrastructure services for the Envestnet business. Working with partners and technical subject matter experts, this person will report to the Manager, System Administration and business partners on issue resolution, Citrix service delivery and problem management. Oversee execution of ITIL processes and that vendor and internal experts resolve and improve global Citrix infrastructure services. This position requires strong problem-solving skills and the ability to execute an action plan across technical domains towards fixing, maintaining & improving, Citrix infrastructure services. Must be willing to assist, EUC, networking & InfoSec, Sysadmin in supporting IT Services.
Duties And Responsibilities
Overview of role:
This position is primarily responsible for end-to-end systems and application within the Citrix infrastructure services for the Envestnet business. Working with partners and technical subject matter experts, this person will report to the Manager, System Administration and business partners on issue resolution, Citrix service delivery and problem management. Oversee execution of ITIL processes and that vendor and internal experts resolve and improve global Citrix infrastructure services. This position requires strong problem-solving skills and the ability to execute an action plan across technical domains towards fixing, maintaining & improving, Citrix infrastructure services. Must be willing to assist, EUC, networking & InfoSec, Sysadmin in supporting IT Services.
Duties And Responsibilities
- Participate in on-call support rotation for both USA and India business...
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