Lead Patient Accounts Representative

Summary:

* Works with internal and external groups to ensure all non – Office/Urgent Care charges that route to charge review work queues are reviewed and billed timely. 

* Complete charge review, manual charge entry and charge reconciliation processes for assigned practices, work directly with practice management teams regarding provider charge trigger and Haiku charge items, support affiliate practice billers with charge review and reconciliation workflow.

* Review and update weekly charge status form. Pull manual charge files from non-Virtua systems and emails. Review monthly dialysis report completing comparison to ensure report is complete. 

* Acts as a lead to team members, guiding staff, and delegating work. 

Position Responsibilities:

* Coordinates workflow on a daily basis, delegating work to staff. Provides on-going education and training to staff to maintain controls, procedures, and monito...