Job Description
Lead Learning & Development Partner - Leeds/Hybrid
Ready to shape how colleagues learn, grow and build their careers in a digital-first organisation?
Do you enjoy turning capability challenges into learning solutions that improve performance, accelerate progression and create lasting organisational impact?
Are you looking for a role where you can build something meaningful, leaving a legacy that supports colleagues to develop from Digital Guide through to Expert Client Adviser?
Our Lead Learning & Development Partner will play a pivotal role during an exciting period of transformation and organisational change. Working across learning, operations and leadership teams, you'll lead the design and implementation of a new contact centre learning academy, creating structured learning journeys and career pathways that support colleagues from Digital Guide through to Expert Client Adviser.
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