Job Description
Alteris Consulting seeks a Senior IT Delivery Lead to enhance customer-facing platforms and ensure operational stability in a hands-on leadership role. Drive impactful project delivery and support systems.
As a senior leader with 15+ years in IT delivery and operations, you will oversee a diverse project portfolio valued at $100K to $500K. Your role is essential in managing production support while facilitating collaboration among business, technology, and external vendors. Ensuring alignment with stakeholders will be crucial for project success.
Key Responsibilities: • Oversee timely delivery of small-to-mid-sized initiatives • Manage stability and support for production systems • Engage with stakeholders for issue resolution and alignment • Coordinate efforts with tech teams and external vendors • Lead AI enhancements in contact center operations
Requirements: • 15+ years in IT delivery and operations • Proven experience with customer-facing systems • Histo...
As a senior leader with 15+ years in IT delivery and operations, you will oversee a diverse project portfolio valued at $100K to $500K. Your role is essential in managing production support while facilitating collaboration among business, technology, and external vendors. Ensuring alignment with stakeholders will be crucial for project success.
Key Responsibilities: • Oversee timely delivery of small-to-mid-sized initiatives • Manage stability and support for production systems • Engage with stakeholders for issue resolution and alignment • Coordinate efforts with tech teams and external vendors • Lead AI enhancements in contact center operations
Requirements: • 15+ years in IT delivery and operations • Proven experience with customer-facing systems • Histo...
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