Lead, Helpdesk

Join us as a 'Lead, Helpdesk', where you will provide subject matter expertise on India employment legislation, Regulatory Requirements, and Organisational compliance procedures. In this role, you will support the organisation by offering guidance on complex employment law matters, interpreting statutory requirements, ensuring that policies and processes reflect current legal standards and attend various hearings with the regulators . You will partner with various stakeholders to drive fair, consistent, and legally compliant employee practices across the organisation.

To be successful as a 'Lead, Helpdesk', you should have experience with:

Required Skills

• Lead, Helpdesk role is a critical operations leadership position within Colleague Support.
• Lead and manage the HR Helpdesk team, ensuring high-quality service delivery and adherence to defined SLAs.
• Provide deep process and policy ex...