Job Description

Lead Generation Specialist

We are seeking a confident and customer-focused communicator to join our National Contact Centre. This is an excellent opportunity for someone who enjoys engaging with customers, working in a target-driven environment and contributing to the growth of a successful business.

As a Lead Generation Specialist, you will be part of our National Contact Centre Team, working in a hybrid role that combines home working with time in our modern office environment.

About the Role

As a Lead Generation Specialist, you will make proactive outbound calls to our existing customer base, engaging with customers who have previously purchased from us. You will focus on building rapport, understanding customer requirements and identifying opportunities to introduce relevant home improvement solutions.

Key Responsibilities

Make outbound calls to warm leads from our existing customer base
Build positive customer relationships and identify...

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