Lead Developer – Amazon Connect

Lead Developer – Amazon Connect Experience: 8+ Years Location: Remote – India Employment Type: Full-time About the Role We are seeking a Lead Developer (Amazon Connect) to design and deliver cloud-based contact center applications leveraging AWS and Amazon Connect.

The role is fully remote and ideal for a senior engineer with strong technical depth in AWS cloud telephony and customer engagement platforms .

Key Responsibilities Architect and implement Amazon Connect solutions for call center operations.

Develop IVR workflows , custom integrations, and serverless backends using AWS Lambda.

Collaborate with global teams to build, test, and deploy production-ready contact center applications.

Leverage AWS native services for scalability, security, and performance optimization.

Lead technical discussions, provide code reviews, and ensure best practices across development cycles.

Required Skills & Experi...