Job Description
About The Role
Grade Level (for internal use):
08
The Team
The S&P Global Market Intelligence Content Customer Service Team (CCST) is committed to delivering exceptional and timely customer support across various teams, resulting in improved NPS scores. This proactive team addresses customer concerns related to data collection and curation methods, aligning with Accuracy, Timeliness, and Comprehensiveness goals. Within the Market Data domain, the team offers client support for Daily Global Shares and Equity Capital Structure data set.
The Impact
Your role entails addressing client inquiries within Market Data datasets, comprehending their needs, and delivering optimal solutions. You will be working closely and collaborating with Level-I client support, data operations, data management, and product management to provide superior customer experience. If you possess in...
Grade Level (for internal use):
08
The Team
The S&P Global Market Intelligence Content Customer Service Team (CCST) is committed to delivering exceptional and timely customer support across various teams, resulting in improved NPS scores. This proactive team addresses customer concerns related to data collection and curation methods, aligning with Accuracy, Timeliness, and Comprehensiveness goals. Within the Market Data domain, the team offers client support for Daily Global Shares and Equity Capital Structure data set.
The Impact
Your role entails addressing client inquiries within Market Data datasets, comprehending their needs, and delivering optimal solutions. You will be working closely and collaborating with Level-I client support, data operations, data management, and product management to provide superior customer experience. If you possess in...
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