Lead - Cybersecurity Audit & Assurance

The Lead GRC Cybersecurity professional will own and drive governance, risk, and compliance

programs across Freshworks. This role partners closely with engineering, cloud operations,

product, legal, and business teams to ensure regulatory, customer, and certification

requirements are met at scale. The role also serves as a primary interface with external auditors

and internal stakeholders while strengthening security assurance across cloud, Kubernetes, and

AI-driven systems.

Roles & Responsibilities

Governance and Compliance

• Lead and manage compliance programs for ISO 27001, SOC, PCI DSS, and Cyber Essentials

• Own end to end audit lifecycle including planning, evidence readiness, walkthroughs, and

closure

• Interpret control requirements and translate them into practical, scalable processes

• Maintain compliance documentation, po...