Lead Customer Solutions Design Specialist

We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement.

About the Role

The Lead Technical Design Authority (LTDA) is the Senior Technical Leadership role aligned to major accounts. This may be one or more existing accounts running complex BT services and/or a business development account pre‑sales.

The key purpose of the role is to enhance the customer experience and ultimately drive profitable growth. The LTDA is the customer’s Trusted Advisor on all things technology and design and as such becomes an integral part of the customer’s matrix technical leadership team, creating value through the exploitation of technology across complex multiple platforms and/or technology areas.

What You’ll Be Doing

• Be part of the Client Partner’s leadership team and align personal goals with the account targets, demonstrating how you are contributing to revenue...