Job Description
Step into a leadership role at Borderland Co-op as a Lead Customer Service Associate in Moosomin. Your focus on service and team management will ensure customer satisfaction and operational success.
This role involves assisting the Grocery Manager to uphold exceptional service standards throughout the store. You will oversee customer inquiries, collaborate with department managers, and train new hires to perform their best. Additionally, you will prioritize adherence to loss prevention protocols during your shifts.
Key Responsibilities:
• Support Grocery Manager in front-end service maintenance
• Address and resolve customer concerns efficiently
• Conduct opening and closing store operations
• Train and develop new team members effectively
• Ensure compliance with loss prevention standards
Requirements:
• Proven experience in customer service and staff oversight
• Honest and reliable in all interactions
• Results-focused with a commitment to service qua...
This role involves assisting the Grocery Manager to uphold exceptional service standards throughout the store. You will oversee customer inquiries, collaborate with department managers, and train new hires to perform their best. Additionally, you will prioritize adherence to loss prevention protocols during your shifts.
Key Responsibilities:
• Support Grocery Manager in front-end service maintenance
• Address and resolve customer concerns efficiently
• Conduct opening and closing store operations
• Train and develop new team members effectively
• Ensure compliance with loss prevention standards
Requirements:
• Proven experience in customer service and staff oversight
• Honest and reliable in all interactions
• Results-focused with a commitment to service qua...
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