Job Description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
About The Role
Technical position that acts as a technical Level2 expert for Genesys Cloud Contact Center solution deployment. Requires strong knowledge and understanding
of Genesys Cloud architecture, Applications, infrastructure, Systems design and Integrations. Responsible for Implementation of the requirements and supporting
customer at different stages during the customer service life cycle.
Key Responsibilities
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
About The Role
Technical position that acts as a technical Level2 expert for Genesys Cloud Contact Center solution deployment. Requires strong knowledge and understanding
of Genesys Cloud architecture, Applications, infrastructure, Systems design and Integrations. Responsible for Implementation of the requirements and supporting
customer at different stages during the customer service life cycle.
Key Responsibilities
- Deployment / Configuration of Genesys Cloud contact center based on the low-level design
- Create test plan as per Business requirement an...
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