Job Description

  • Responsibilities:
    • Responsible for customer account reconciliation of of open receivables
    • Respond to and collaborate with critical customers to resolve overdue balances, attempting to either collect or negotiate payment
    • Research invoice and payment/cash application history on large accounts
    • Ability to perform and oversee tactical tasks performed by third party outsourcer
    • Collaborate with upstream and downstream Order to Cash teams to resolve billing or payment issues and streamline processes
    • Identify opportunities for process improvement and automation
    • Drive end to end process definition and optimization solution implementation
    • Ability to influence leaders across the business / strong business acumen
    • Contribute to technology solution innovation
    • Demonstrate clear understanding of Order to Cash data and processes, including how data impacts the business, how it performs, drives the metrics and rein...

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