Lead Cloud Infrastructure Engineer

Job Description

• Design, operate, and optimize AWS infrastructure in a hybrid cloud environment.
• Improve performance, reliability, and cost efficiency through proactive optimization and capacity planning.
• Perform lifecycle management, scalability improvements, and infrastructure modernization initiatives.
• Act as a senior escalation point for complex infrastructure issues.

Systems Reliability & Operations

• Participate in on-call rotation and lead incident response efforts.
• Own monitoring and alerting using tools such as CloudWatch and related observability platforms.
• Drive root cause analysis for recurring issues and implement long-term reliability fixes.
• Reduce operational effort through automation and proactive improvements.

Ticket & Service Management

• Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar ...