Job Description
1) Operations/Client Management
- Identifies the gaps between the desired state and the current state of knowledge and work with different departments in developing customized training curriculum that is scalable and provides the company a competitive edge
- Articulates performance expectations and team objectives while collecting and interpreting balanced measure to evaluate individual staff and team performance
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Selects staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Leads change efforts while managing transitions within a team
- Provides guidance, direction, and training to instructional designers, trainers and assistant managers
- Analyze the situation, understand, set and manage the expectations from the client and the busine...
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