Job Description

MUST BE LOCATED IN BRAZIL


Position: Lead App Support Engineer – Sales Platform

Duration: 12-month Contract

Hours: 8 – 5PM EST

Pay Rate: $20.00 - $25.00 per hour

Must Haves:

  • 5+ years in Production Support, SRE, or Application Operations
  • Strong debugging skills with Node.js and React/Angular
  • Experience with MongoDB and SQL Server
  • Familiarity with APM, logging, and monitoring tools
  • Strong communication skills and ability to lead incident resolution


Plusses:

  • Experience with Ionic mobile or hybrid applications
  • Knowledge of ServiceNow IMT & RCA workflows
  • Familiarity with CI/CD processes and pipelines


Day to Day:

  • Monitor production applications to ensure stability, performance, and availability
  • Lead and participate in incident tri...

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