Job Description
MUST BE LOCATED IN BRAZIL
Position: Lead App Support Engineer – Sales Platform
Duration: 12-month Contract Hours: 8 – 5 PM EST Pay Rate: $20.00 - $25.00 per hour
Must Haves:
5+ years in Production Support, SRE, or Application Operations
Strong debugging skills with Node.js and React/Angular
Experience with Mongo DB and SQL Server
Familiarity with APM, logging, and monitoring tools
Strong communication skills and ability to lead incident resolution
Plusses:
Experience with Ionic mobile or hybrid applications
Knowledge of Service Now IMT & RCA workflows
Familiarity with CI/CD processes and pipelines
Day to Day:
Monitor production applications to ensure stability, performance, and availability
Lead and participate in incident triage, troubleshooting, and resolution
Analyze system failures and apply break‑fix code or configuration changes as needed
Validate fixes in lower environments and ...
Position: Lead App Support Engineer – Sales Platform
Duration: 12-month Contract Hours: 8 – 5 PM EST Pay Rate: $20.00 - $25.00 per hour
Must Haves:
5+ years in Production Support, SRE, or Application Operations
Strong debugging skills with Node.js and React/Angular
Experience with Mongo DB and SQL Server
Familiarity with APM, logging, and monitoring tools
Strong communication skills and ability to lead incident resolution
Plusses:
Experience with Ionic mobile or hybrid applications
Knowledge of Service Now IMT & RCA workflows
Familiarity with CI/CD processes and pipelines
Day to Day:
Monitor production applications to ensure stability, performance, and availability
Lead and participate in incident triage, troubleshooting, and resolution
Analyze system failures and apply break‑fix code or configuration changes as needed
Validate fixes in lower environments and ...
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