Job Description

The AR Lead Analyst is an experienced individual contributor responsible for providing subject matter expertise, floor support, and real-time coaching to enhance team performance in Accounts Receivable (A/R) and denial management. This role ensures adherence to standard RCM practices, drives accuracy and compliance, supports process improvements, and enables team success through proactive problem-solving, training, and coaching. The Lead Analyst acts as a bridge between frontline analysts and leadership, fostering operational excellence and continuous improvement.

Essential Functions: In addition to working as prescribed in our Performance Factors specific responsibilities of this role include:

  • Production & QualityTake full ownership of assigned workload with accuracy and compliance.Ensure adherence to SOPs, client-specific requirements, and quality benchmarks.Review Supervisor queue items and provide corrective training to reduce future escalations.
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