L&D Curriculum Developer

Summary of Job Description:

The Learning & Development Curriculum Developer designs, develops, and enhances instructional materials that strengthen learning effectiveness across Operations and Support Center programs. This position partners with subject matter experts to create engaging, outcomes-based curriculum and evaluates program impact using data and learner feedback. The position also conducts research, focus groups, and accreditation documentation to ensure all materials meet quality, alignment, and compliance standards.

Job Responsibilities:

• Partners with trainers and Subject Matter Experts (SMEs) to develop instructional materials and course designs. Enhances existing courses based on participant feedback and supports the creation of supplemental training materials.
• Creates, modifies, and enhances job aids, participant guides, pre- and post-work assignments, assessments, and course activities usin...