Job Description
Job Profile - Network Engineer
Location: - Chennai
Level: - L3 Engineer
Shift : Flexible to work in US timings
Responsibilities:
Provide advanced-level technical support and troubleshooting for Data Center Networking products and solutions (spine-leaf architectures, VXLAN, BGP EVPN, etc.).
Own critical customer escalations, drive root cause analysis, and coordinate with product engineering for fixes and enhancements.
Mentor L1 and L2 engineers through real-time collaboration, training and lab sessions.
Deliver high-quality technical solutions and guidance in both reactive and proactive support scenarios.
Collaborate cross-functionally with engineering, PLM, product quality, and supply chain team.
Create and deliver technical content (knowledge articles, whitepapers, best practices) to scale expertise across HPE and our customers.
Actively contribute to customer success by identifying trends and recommending improvements to network architectures and supp...
Location: - Chennai
Level: - L3 Engineer
Shift : Flexible to work in US timings
Responsibilities:
Provide advanced-level technical support and troubleshooting for Data Center Networking products and solutions (spine-leaf architectures, VXLAN, BGP EVPN, etc.).
Own critical customer escalations, drive root cause analysis, and coordinate with product engineering for fixes and enhancements.
Mentor L1 and L2 engineers through real-time collaboration, training and lab sessions.
Deliver high-quality technical solutions and guidance in both reactive and proactive support scenarios.
Collaborate cross-functionally with engineering, PLM, product quality, and supply chain team.
Create and deliver technical content (knowledge articles, whitepapers, best practices) to scale expertise across HPE and our customers.
Actively contribute to customer success by identifying trends and recommending improvements to network architectures and supp...
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