L3 Production Support Engineers

Seeking Experienced L3 Production Support Engineers for Exciting Remote Projects in Guadalajara and Mexico City

We are looking for skilled L3 Production Support Engineers with a minimum of 3 years of relevant L3 Production Support experience to join a dynamic team within a leading global organization. This role involves providing advanced production support, resolving complex L3 issues, implementing code fixes, performing root cause analysis, and contributing to the continuous improvement of Java-based applications and enterprise platforms.

Key Responsibilities:

• Provide L3 production support and resolve complex production issues through detailed analysis.

• Troubleshoot incidents, implement code fixes, and perform rigorous testing.

• Support Java applications and production servers running on cutting‑edge platforms.

• Perform Root Cause Analysis (RCA) and implement correctiv...