Job Description

Job Description

Key Responsibilities

  • Provide Level 2 and Level 3 technical support to end users via ticketing systems, remote tools, and phone/email.
  • Manage and resolve incidents and service requests using Ticketing, RMM, and MSP tools.
  • Administer Microsoft Intune (MDM) for device enrollment, compliance policies, application deployment, and endpoint security.
  • Support and manage Microsoft 365 services including Exchange Online, Teams, OneDrive, and SharePoint.
  • Handle Azure Active Directory / Entra ID user management, role assignments, and access controls.
  • Configure and troubleshoot Group Policy Objects (GPOs).
  • Provide support for Azure Virtual Desktop (AVD) environments.
  • Perform basic network troubleshooting (DNS, DHCP, VPN, connectivity issues).
  • Diagnose and resolve printer-related issues (network & local printers).
  • Deliver high-quality end-user support with clear c...

Ready to Apply?

Take the next step in your AI career. Submit your application to Moksh Tech today.

Submit Application