Job Description

A leading AI-powered contact center provider is seeking a Technical Support Specialist to manage escalated support tickets and provide tier 2 troubleshooting. This role requires a Bachelor's Degree in Information Technology and at least 2 years of experience in helpdesk support and SaaS troubleshooting. Enjoy work perks including competitive compensation, HMO coverage, and team-building events in a dynamic working environment based in the Philippines.
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