Job Description


Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:

  • Triage escalated tickets from L1 team in relates to Hardware, Software, VMs and Networking
  • Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications, Networking (Meraki), Alert & Server Monitoring (VMware/ Hyper V), and Device Management (Intune)
  • Document incidents and resolutions in the ticketing system
  • Getting involved with IT projects as required.

    • Details:

  • Working hours are 8am - 5pm, Monday - Friday in the office
  • Working in a Microsoft & Windows 11 environment
  • Fulltime contract of 38 hours/ week
  • Possibility of extension or a permanent position at the end of...

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