Job Description
Roles and Responsibilities
- Provide application production support for banking domain applications
- Monitor application health and perform proactive issue identification and resolution
- Troubleshoot and resolve incidents related to Linux, Oracle, and application components
- Perform root cause analysis and support problem management activities
- Execute operational tasks using Ansible and other automation or scheduling tools
- Support database-related activities including Oracle and PL/SQL troubleshooting
- Follow ITIL processes for incident, problem, change, and service request management
- Coordinate with development, infrastructure, and business teams for issue resolution
- Maintain operational documentation, runbooks, and support procedures
- Work in shifts and provide support during weekends and holidays as required
- Ensure compliance with operational SLAs and quality standards
Ready to Apply?
Take the next step in your AI career. Submit your application to Han Digital Solution today.
Submit Application