L2 support

Role Description

This is a contract role for an L2 Support Specialist (Network & Servers) based on-site in Kuching Sarawak. The L2 Support Specialist will provide advanced technical and customer support, troubleshoot network and server-related issues, and ensure systems run efficiently. Day-to-day tasks include diagnosing and resolving escalated technical problems, maintaining system integrity, and collaborating with internal teams to optimize operational performance.

Qualifications

• Proficiency in Technical Support and Troubleshooting for network and server environments.
• Strong Analytical Skills to identify and solve complex technical issues efficiently.
• Effective Communication and Customer Support skills to address and resolve client inquiries and concerns professionally.
• Ability to work collaboratively in a team-oriented environment and adapt to technological advancements.
• Knowledge of network protocols, server setup, a...