Job Description

L2 Support Engineer


Location:

Bengaluru (Remote)

Qualification:

BE / B. tech

Experience:

5+ Years

Mandatory Skills:

  • Hands-on experience with HPE products: TeMIP, UOC, UCA
  • Minimum 3 years of experience in L2 support role
  • Experience in 24x7 IT production support environment
  • Strong understanding of ITIL processes
  • 2 to 5 years of solution support experience
  • Linux OS exposure and shell scripting skills
  • Experience in application monitoring, health check reporting and ticket handling
  • Good communication skills with ability to interact with customers and internal teams
  • Willingness to ramp up on new products and technologies

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