L2 Support Application Support/Lead (Cloud Azure/ Databricks)

Job Role: L2 Support Application Support/Lead (Cloud Azure/ Databricks)

Location: Chennai

Experience:-6-10years

Job Description:

Must Have:

Monitoring data ingestion pipelines, investigating and resolving issues/failures

• Escalation of issues to L3 Support

• Incident Management and Root Cause Analysis (RCA) • Investigating issues raised by the consumers of the platform

• Monitoring the health and performance of the EMEA Data Platform • Implementing BaU fixes to resolve issues • Provide status reporting on Production issues • Documentation and building a support knowledge base

Functioning as an Application Support for the new Cloud platform at one of the corporate investment bank.

Support the applications hosted on Azure/Databricks and facilitate onboarding of application to the Cloud platform.

Provide incident, problem, and event management according...