L2 Service Desk Engineer

Talenza are sourcing for a highly capable L2 IT Service Desk Engineer to join our Financial Services Client. This role is a contract opportunity to join a close-knit team providing internal support to the business.

The IT Service Desk Engineer is responsible for delivering high-quality end-user support across devices, applications, and enterprise systems within a complex IT environment. This role acts as the primary point of contact for IT-related incidents and service requests, providing timely and effective resolution to both routine and complex technical issues across Windows, macOS devices, as well as off-the-shelf and internally developed applications. The IT Service Desk Engineer takes ownership of end-user computing issues from initial diagnosis through to resolution, ensuring employees are supported with reliable, secure, and efficient technology services.

Role Title: L2 Service Desk Engineer

Contract Role: 3 months initial contract, with a further 3 month ...