L2 Service Desk Engineer

About the Company
This well-established MSP has built a strong reputation for delivering reliable, end-to-end technology solutions across network and systems infrastructure. With a client-centric approach and a culture of collaboration, their technical team is trusted to own outcomes, not just tickets. You’ll join a stable and growing business that values initiative, skill development, and proactive problem-solving.
   
The Opportunity
We’re looking for a hands-on Level 2 Engineer who can confidently support both network and system infrastructure across a variety of client environments. This is a broad role, ideal for someone coming from a Service Desk or MSP background, who’s ready to level up and work on more complex issues across both project and BAU workloads.
   
You’ll be the first point of contact for Level 1 related, supporting internal IT systems as well as client environments. Expect a healthy mix of troublesh...