L2 Production Support Engineer (Java, SQL, Linux)

L2 Production Support Engineer (Java, SQL, Linux) Brazil Software Engineer I Important Information Location: São Paulo Job Mode: Full-time *While most of our roles are fully remote, this position is an exception, as it supports a specific need from a new client and will follow an on-site/hybrid model. Job Summary We are seeking a highly skilled and experienced Support Engineer to execute on support issues while also building out the function and automating resolution of repeat issues. In this role, you will work directly with Java, Linux, SQL. You’ll be hands-on and equally strong in communication—facilitating technical discussions, translating business needs into technical plans, and ensuring we commit secure, scalable, and high‑quality solutions. Responsibilities and Duties Investigate and drive support resolution with senior external clients, internal stakeholders and other Marquee engineering teams; Serve as point of escalation for support issues from Marquee Helpdesk (L1); Providi...